Job Description:

• Create new consumer experiences focused on patients, providers, payers, and others across the health care ecosystem.
• Design new approaches that enhance and extend the consumer experiences while supporting business partners in the creation of new opportunities.
• Gather business, customer and end-user requirements through in person interviews and secondary research.
• Help clients empathize with users by creating deliverables that tell a compelling story.
• Serve as a subject matter expert in the area of product design, user experience, and user interface and interaction design.
• Procure and use data, including key performance indicators, market research, and testing methods, to identify ways to conceptualize and advance the user experience
• Create functional prototypes and designs of different levels of fidelity to help teams determine the design direction for delivery.
• Work alongside and collaboratively with development teams to understand constraints and identify opportunities to modernize our approach to delivery.
• Reviews work performed by others and provides recommendations for improvement
• Defines and manages teams deliverables, timelines, estimates / budgets and contractor needs to ensure projects fulfill time / scope / budget parameters