Job Description :

• Convert user stories into technical solutions.
• Maintains technology currency and capacity planning in support of established SLAs.
• Proactively provides information and ongoing consultation for IT and business areas as well as vendors directly or indirectly affected by ServiceNow Application.
• Provides detailed guidance and consultation in solutioning production incidents when required.
• Collaborates with vendors on infrastructure designs to ensure the final product is what was architected or designed.

Hiring Requirements :

• Bachelor's degree and systems ServiceNow Developer experience is required.
• Direct experience in one or more of the following technical specialties: application development, application integration, Web Services, Scripting, and/or database programming.
• Experience automating tasks associated with technical specialties.
• Experience successfully leading ITSM projects and initiatives.

Hiring Preferences :

• Experience in multiple technical specialties preferred.
• Strong leadership skills with exceptional technical aptitude in varied areas.
• Must be able to work independently and be self sufficient in defining and realizing infrastructure designs.
• Team and customer service oriented, flexible and adaptable with proven ability to solve problems in a collaborative and timely manner.
• Solid background in data collection, analysis, and reporting.
• Excellent oral and written communication and presentation skills
• Ability to effectively manage multiple priorities with strong organization and planning skillset.
• Knowledge of Systems Development Life Cycle Methodologies and process flows.
• Ability to correlate technical actions to business impact
• Relevant technical certification preferred.