PRINCIPLE RESPONSIBILITIES:

• Develop and test configuration for Workday in areas of core HCM/HR administration, including reports and business processes. Configuration will support HR and end users in optimized transactions and processes.
• Manage and execute on case management tickets, as well as ongoing system enhancement tasks, including configuration and testing of changes to the Workday system.
• Develop and update documentation and processes to ensure compliance with PBF policies and legislative requirements.
• Contributes to projects to meet/exceed joint HR/IT performance goals and the continuous improvement of HR service delivery.
• Responsible for coaching and advising HR SME resources for their ownership in Workday system (Compensation, Benefits, Absence, Recruiting, Payroll). Support HR in overseeing consistency in service delivery, drive standardization, and share best practices across the organization.
• Partner closely and develop strong relationships with HR and the Business to improve workflow efficiency and transactional experiences. Ascertain future needs and develop/communicate to HR and IT to support the business.
• Maintain collaborative relationships with the HR, IT and Workday community to ensure that defined work streams and SMEs within HR are aligned with the strategic business objectives of the organization.
• Proactively recommends process improvements/solutions utilizing technology to solve business needs/problems while also enhancing the understanding and acceptance of systems and capabilities with PBF internal customers.
• Work with HR business partners to ensure new processes are fully/accurately developed and implemented as approved.
• Actively seek and respond to feedback from customers. Escalate issues and concerns to management.

JOB QUALIFICATIONS:

• Bachelor's Degree in Technology, Human Resources or related field.
• 2+ years of hands on experience with Workday HCM configuration, with specific experience related to Security, Reporting, Recruiting, Benefits and/or Absence. Additional experience with Time Tracking and/or Payroll being a plus.
• Experience in a matrix and shared services environment and case management is required.
• Strong effective communication (written & verbal) for change management support, relationship building, presentation, and interpersonal skills required.
• Proficiency in understanding and application of HR-related corporate processes, laws and regulations.
• MS Office skills required - strong PC skills in Excel, Outlook, Word, and PowerPoint.