W-2 Jobs Portal

  • W-2 Open Positions Need to be Filled Immediately. Consultant must be on our company payroll, Corp-to-Corp (C2C) is not allowed.
Candidates encouraged to apply directly using this portal. We do not accept resumes from other company/ third-party recruiters

Job Overview

  • Job ID:

    J36993

  • Specialized Area:

    ServiceNow

  • Job Title:

    Hosting Services Engineer

  • Location:

    East Hanover, NJ,NJ

  • Duration:

    8 Months

  • Domain Exposure:

    Healthcare, Insurance, Education

  • Work Authorization:

    US Citizen, Green Card, OPT-EAD, CPT, H-1B,
    H4-EAD, L2-EAD, GC-EAD

  • Client:

    To Be Discussed Later

  • Employment Type:

    W-2 (Consultant must be on our company payroll. C2C is not allowed)




Job Description

MAIN RESPONSIBILITIES:

 Plan, organize, and control multiple responsibilities to achieve project objectives; technically guide projects through to completion. 

* Interact with and advise business representatives of the application regarding functional and non-functional requirements 

* Provide consultative support during production incidents 

* Drive and support system reliability, availability, scale, and performance activities 

* Collaborate with Technical services partners to ensure smooth operations of the function. 

* Govern appropriate policies, procedures and documentation for Hosting Operations. 

* Runs an operational organization with service-level objectives, optimizing operational activities and driving visibility into operations through analysis, trends and measurement. 

* Ensures adherence to existing IT methodologies, standards, policies documentation, and quality control standards. 

* Produces periodic operational reports, document and update internal procedures. 

* Oversees problem management processes to identify and proactively rectify incident trends. 

* Works with the business units to communicate valuable information about system maintenance, changes, and events. 

* Builds strong partnerships with project delivery, architecture, and application teams to ensure delivery of robust technology solutions for the business 

QUALIFICATIONS:

1) 12+ years of relevant ITS experience in Hosting Service operations including running Infrastructure operations with breadth from multiple IT disciplines. 

2) Expert knowledge of current information technology tools and platforms, especially involving enterprise networks, hosting environments (including hybrid / public cloud) and mobility solutions is required. Experience with Microsoft Azure is required. 

3) Knowledge of best practices for IT operations 24 X 7 model 

4) Experience problem solving issues on globally distributed systems and critical product service environments 

5) Capable of technical deep dives into infrastructure, databases, and applications as needed 

6) Working knowledge adhering to related infrastructure audit requirements and other regional regulations like Sarbanes Oxley. 

7) Knowledge of information security frameworks and best practice operational procedures is required. 

8) Knowledge of and experience implementing ITIL / Service Management frameworks. 

9) Financial analysis and management capability required. Experience in developing IT budgets and managing to budget targets. 

10) Experience with IT cost optimization, vendor / partner management. 

11) Must have strong interpersonal and communications skills to effectively communicate with all levels of ITS staff, both technical and non-technical. 

12) Must have strong collaboration skills; ability to engage stakeholders and build productive working relationships. 

13) Strong customer focus and service orientation. 

14) Ability to contribute to the development of the overall ITS Hosting strategy . 

15) Bachelor degree 


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Equal Opportunity Employer

QUANTUM TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. QUANTUM TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will QUANTUM TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract