W-2 Jobs Portal

  • W-2 Open Positions Need to be Filled Immediately. Consultant must be on our company payroll, Corp-to-Corp (C2C) is not allowed.
Candidates encouraged to apply directly using this portal. We do not accept resumes from other company/ third-party recruiters

Job Overview

  • Job ID:

    J36993

  • Specialized Area:

    Service Now

  • Job Title:

    Service Desk Analyst PT

  • Location:

    Scottsdale,AZ

  • Duration:

    8 Months

  • Domain Exposure:

    Government, Telecom, Aerospace/ Airlines, Oil & Gas, IT/Software, Media/ Entertainment

  • Work Authorization:

    US Citizen, Green Card, OPT-EAD, CPT, H-1B,
    H4-EAD, L2-EAD, GC-EAD

  • Client:

    To Be Discussed Later

  • Employment Type:

    W-2 (Consultant must be on our company payroll. C2C is not allowed)




Job Description

Job Description:



  • Provides answers to common technical questions, restores service, performs routine procedures to resolve a high percentage of inquiries, and routes more complex issues to a higher level of support.
  • Follows Information Technology Infrastructure Library (ITIL) processes and procedures.
  • Tracks and monitors the status of open incidents/requests.
  • Ensures vendor procedures are completed when issues arise; contacts vendors for resolution; ensures vendor adheres to service level agreements; tracks and follows up with vendor and customer.
  • Performs operational tasks, including, but not limited to, infrastructure, product development, and information security non-automated procedures.
  • Completes work in a timely and accurate manner while providing exceptional customer service.
  • Stays current on the latest industry technologies, trends and strategies.
  • Other duties as assigned.

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Equal Opportunity Employer

QUANTUM TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. QUANTUM TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will QUANTUM TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract