W-2 Jobs Portal

  • W-2 Open Positions Need to be Filled Immediately. Consultant must be on our company payroll, Corp-to-Corp (C2C) is not allowed.
Candidates encouraged to apply directly using this portal. We do not accept resumes from other company/ third-party recruiters

Job Overview

  • Job ID:

    J36993

  • Specialized Area:

    Data Science

  • Job Title:

    ServiceNow Administrator

  • Location:

    San Diego,CA

  • Duration:

    14 Months

  • Domain Exposure:

    Manufacturing, Insurance, Real Estate

  • Work Authorization:

    US Citizen, Green Card, OPT-EAD, CPT, H-1B,
    H4-EAD, L2-EAD, GC-EAD

  • Client:

    To Be Discussed Later

  • Employment Type:

    W-2 (Consultant must be on our company payroll. C2C is not allowed)




Job Description

ServiceNow Administrator:

  • Identify opportunities to leverage automation to improve solution effectiveness
  • Assists in the review, design, and improvement of ServiceNow processes and procedures for the effective management and adherence of ServiceNow process areas.
  • Manages and resolves incidents against ServiceNow applications
  • Analyzes IT business and technical problems, designing, coding, testing, maintaining, supporting, documenting and installing solutions.
  • Trains IT personnel to ServiceNow processes and tools
  • Communicates process standards to ensure understanding and consistency
  • Works closely with Analysts to understand business stakeholder environment and collect requirements
  • Performs routine maintenance to include performance monitoring and error identification/remediation
  • Responsible for identifying problems, researching solutions, reconfiguring or recoding system to improve system functionality.
  • Operates and provides day-to-day administration of the ServiceNow, following defined processes
  • Focuses on KPI measurement, providing a means for gathering and reporting on data
  • Assists in the development and implementation of improvements to the processes and the tools that support them
  • Audits Change Requests, Service Requests, Incidents and other tool generated tickets to ensure compliancy and accuracy
  • Creates and maintains Catalog items
  • Generates periodic and Ad-Hoc reports from ServiceNow regarding status of ITSM performance indicators

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Equal Opportunity Employer

QUANTUM TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. QUANTUM TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will QUANTUM TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract