W-2 Jobs Portal

  • W-2 Open Positions Need to be Filled Immediately. Consultant must be on our company payroll, Corp-to-Corp (C2C) is not allowed.
Candidates encouraged to apply directly using this portal. We do not accept resumes from other company/ third-party recruiters

Job Overview

  • Job ID:

    J36993

  • Specialized Area:

    Quality Analyst

  • Job Title:

    Quality Analyst

  • Location:

    Twin Falls,ID

  • Duration:

    11 Months

  • Domain Exposure:

    Healthcare, Pharmaceuticals, Manufacturing, Banking & Finance, Utilities/ Energy, IT/Software

  • Work Authorization:

    US Citizen, Green Card, OPT-EAD, CPT, H-1B,
    H4-EAD, L2-EAD, GC-EAD

  • Client:

    To Be Discussed Later

  • Employment Type:

    W-2 (Consultant must be on our company payroll. C2C is not allowed)




Job Description

JOB DESCRIPITION:

The QA is responsible for ensuring that all calls adhere to the quality guidelines as set forth by the client. The QA Representative achieves this objective by constantly monitoring the associates’ transactions, scoring these monitors, and providing active personal coaching and feedback to the associates.

Job Resonsibilities:

  • Provide personal and proactive feedback to associates both in one on one and group settings.
  • Track progress of individual associates; recommend performance action plans for associates who are not meeting established standards.
  • Work with supervisors and management to ensure that all associates are meeting quality standards.
  • Provide training as needed to both new hires and experienced associates.
  • Attend and contribute to both internal and client monitoring sessions.

Required Skills:

  • Abide by and perform to the best of your abilities all functions, duties and responsibilities to be assigned by the Company in due course;
  • Comply with the orders and instructions given from time to time by the Company through its authorized representatives;
  • Perform any other administrative or non-administrative duties as assigned by any representative of the Company from time to time either through direct written order or by oral assignment.
  • Works independently.
  • Demonstrates initiative and innovative thinking.
  • Clear and concise communication skills.

Apply Now
Equal Opportunity Employer

QUANTUM TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. QUANTUM TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will QUANTUM TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract