Job Description


Job Overview

  • Job ID:

    J54722

  • Job Title:

    ServiceNow

  • Location:

    Chicago, IL

  • Duration:

    12 Months + Extension

  • Domain Exposure:

    Media/ Entertainment

  • Client:

    To Be Discussed Later

  • Employment Type:

    W-2, 1099, C2C

  • Work Authorization:

    US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Job Title: ServiceNow

Location: Chicago , IL

Duration: 12 Months + Extension

Bill Rate: $74/hour (C2C)

Job Type: W-2, 1099, C2C

Client: To Be Discussed Later

Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Job Description :

 The ServiceNow VR integration expert role focuses on Flow Designer, ServiceNow ITSM, JavaScript and ServiceNow CSA.

Key Responsibilities :

  • Develop and enhance Incident, Problem, Change, and Request Management.
  • Ensure alignment with ITIL practices and the client governance standards.
  • Drive SLA adherence, backlog reduction, and service quality improvements.
  • Enable ingestion, prioritization, and remediation workflows.
  • Integrate with scanners (e.g., Rapid7, Fortify) for automated processing.
  • Support security reporting and audit readiness.
  • Deliver scalable enhancements aligned to business and compliance needs.
  • Develop REST/SOAP integrations with enterprise systems.
  • Build Performance Analytics dashboards (SLA, MTTR, vulnerability metrics).
  • Create and maintain ATF scripts for release validation.
  • Handle BAU enhancements, defect fixes, and continuous improvement.
  • Participate in CAB, governance, and stakeholder interactions.

 


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Equal Opportunity Employer

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.