Job Description


Job Overview

  • Job ID:

    J53529

  • Job Title:

    Service Now SPM Lead

  • Location:

    Texas, TX

  • Duration:

    12 Months + Extension

  • Domain Exposure:

    Pharmaceuticals

  • Client:

    To Be Discussed Later

  • Employment Type:

    W-2, 1099, C2C

  • Work Authorization:

    US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Job Summary:

Key Responsibilities:

Lead endtoend ServiceNow SPM transformation and implementation programs for enterprise customers

Own delivery governance scope schedules milestones budget and quality metrics

Collaborate with business stakeholders to define portfolio project demand and resource management processes

Drive solution planning and execution across ServiceNow SPM modules including PPM Demand Management Resource Management and Agile frameworks

Provide strategic guidance and roadmap recommendations aligned with client business objectives

Manage onsiteoffshore delivery teams and ensure adherence to delivery commitments

Facilitate executive steering committee meetings governance reviews and status reporting

Identify project risks dependencies and mitigation strategies proactively

Ensure compliance with ServiceNow best practices development standards and platform governance

Coordinate with architects developers business analysts and testing teams for successful release execution

Support presales estimation solution planning and proposal activities when required

Establish strong relationships with client leadership and key business sponsors

Qualifications Certifications:

Bachelors degree in Engineering Computer Science Information Systems or related discipline


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Equal Opportunity Employer

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.